At House of Potentia, we take immense pride in crafting fragrances that embody luxury, empowerment, and the essence of holistic well-being. Each scent is thoughtfully blended and carefully bottled, designed to elevate your senses and bring moments of transformation to your everyday life.

Due to the personal and intimate nature of our products, all fragrance purchases are considered final. We do not accept returns or exchanges once an order has been fulfilled and shipped. This policy ensures the integrity and quality of every fragrance delivered, maintaining the high standards that are a hallmark of House of Potentia.

However, we believe in the power of experience. Should you have any concerns or questions about your order, our dedicated customer care team is here to assist you. Please reach out to us at ellery@houseofpotentia.com within 7 days of receiving your order, and we will do our best to find a solution that meets your needs.

Thank you for embracing the world of House of Potentia, where every scent is a journey and every moment is an opportunity for empowerment.